Last Updated: 18 November 2025
This Privacy Policy describes how embroideriesofkutch.com collects, uses, stores, and protects your personal information when you use our website embroideriesofkutch.com. By accessing our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect the following personal details when you interact with our Platform:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely via Razorpay; we do not store card/bank details)
- Account login information (if you register)
B. Non-Personal Information
Automatically collected when you browse our website:
- Device information
- IP address
- Browser & operating system details
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate regarding orders, updates, and support
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Provide targeted offers or promotions (only with your consent)
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data only with:
- Payment Gateway (Razorpay): To process secure payments.
- Delivery Partners/Courier Services: To ship your orders.
- Technical Service Providers: For hosting, analytics, and security.
- Legal Authorities: Only when required by law, court order, or government request.
Each third-party service provider follows strict confidentiality and data protection rules.
4. Cookies & Tracking Technologies
We use cookies to:
- Maintain user sessions
- Improve website speed and functionality
- Analyze traffic and browsing patterns
- Personalize content
You can disable cookies through your browser settings, but some features may not work properly.
5. Data Security
We implement strong security measures including:
- SSL encryption
- Secure server infrastructure
- Restricted access to personal data
- Regular monitoring for security breaches
While we do our best to protect data, no system is 100% secure.
6. Data Retention
- We retain your information only as long as required to fulfil your orders.
- Needed for legal, tax, and accounting obligations.
- Necessary for improving our services.
You may request account deletion at any time.
7. Your Rights
You have the right to:
- Access your personal data
- Update or correct your details
- Request deletion of your data
- Withdraw marketing consent
- Ask how your information is used
To exercise these rights, contact us at [your support email].
8. Third-Party Links
- Our website may contain links to external websites.
- We are not responsible for their content or privacy practices.
9. Children's Privacy
- Our Platform is not intended for children under 13 years.
- We do not knowingly collect data from children.
10. Changes to This Privacy Policy
- We may update this Privacy Policy periodically.
- Changes take effect once posted on this page.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact:
Email: embroideriesofktuch@gmail.com
Company Name: Devasahayam William Enterprise Private Limited
Address: 92, Harrington Road, Chetpet, Chennai -600031, Tamil Nadu, India
